Shipping Policy

WHERE WE SHIP

We currently ship within the United States only. We are not shipping internationally at this time.

SHIPPING COST

Shipping is free on all US orders. There is no minimum spend and no surcharge at checkout.

PROCESSING TIME

Nearly everything we sell is made to order and personalized with your details, so production happens after you place your order rather than before. Please allow 2–5 business days for your order to be produced and shipped.

Production times run longer in peak periods — graduation season (May and June), Mother's Day, and the weeks before Christmas. If you are ordering for a specific date during those windows, order two to three weeks ahead.

DELIVERY TIME

Once your order ships, expect delivery within 2–5 business days with standard shipping, or 1–3 business days with expedited shipping.

Total time from order to doorstep is therefore usually 4–10 business days. You will receive tracking information by email at the address used for the purchase as soon as your order ships.

IF YOUR ORDER HASN'T ARRIVED

If your order has not arrived within the estimated delivery window, contact us at giftloversworld@gmail.com and we will track it down for you.

Please note that these estimates do not cover delays caused by incorrect shipping details entered at checkout, or by missed delivery attempts. Double-check your address before completing your order — personalized items cannot be remade for free if they are shipped to the wrong address.

DAMAGED OR INCORRECT ITEMS

If an item arrives damaged, defective, or different from what was described, contact us with a photo and we will replace it at no cost to you, including return shipping.

RETURNS

For returns and refunds, see our Refund Policy.

CONTACT

Email: giftloversworld@gmail.com
Phone: 917-695-7660
Support hours: Monday–Friday, 8:00 AM – 5:00 PM EST

Return address:
10685-B Hazelhurst Dr. #33751
Houston, TX 77043
USA